In order to provide fast and prompt Consumer Grievance Redressal service, an online consumer complaint system has been launched by the Ministry of Consumer Affairs, Food and Public Distribution. With this online system, consumers can now easily file their complaints
Ways to Avoid Fraud
either online, or through a call or even sms.
Know who you’re dealing with.
Try to find a seller’s physical address (not a P.O. Box) and phone number. With internet phone services and other web-based technologies, it’s tough to tell where someone is calling from. Do an online search for the company name and website, and look for reviews. If people report negative experiences, you’ll have to decide if the offer is worth the risk. After all, a deal is good only if you get a product that actually works as promised.
Know that wiring money is like sending cash.
Con artists often insist that people wire money, especially overseas, because it’s nearly impossible to reverse the transaction or trace the money. Don’t wire money to strangers, to sellers who insist on wire transfers for payment, or to anyone who claims to be a relative or friend in an emergency and wants to keep the request a secret.
Read your monthly statements.
Scammers steal account information and then run up charges or commit crimes in your name. Dishonest merchants bill you for monthly “membership fees” and other goods or services without your authorization. If you see charges you don’t recognize or didn’t okay, contact your bank, card issuer, or other creditor immediately.
Don’t send money to someone you don’t know.
Not to an online seller you’ve never heard of — or an online love interest who asks for money. It’s best to do business with sites you know and trust. If you buy items through an online auction, consider using a payment option that provides protection, like a credit card.
If you think you’ve found a good deal, but you aren’t familiar with the company, check it out. Type the company or product name into your favorite search engine with terms like “review,” “complaint,” or “scam.” See what comes up — on the first page of results as well as on the later pages.
Never pay fees first for the promise of a big pay-off later — whether it’s for a loan, a job, a grant or a so-called prize.