Posted in morpheus consumer complaints

Top Complaint Management Software Products

Freshservice

Freshservice is an IT Complaint Management helpdesk, with a fresh twist. The tool puts a refreshing user experience on top of powerful ticketing and asset management capabilities like auto-discovery of new resources, powerful configuration management and enhanced impact analysis. Incident, Problem, Change, Release & Knowledge Management are amongst the other features that make Freshservice, a perfect fit for your organization’s IT management needs

Freshdesk

With Freshdesk, you can get a grip on customer complaints coming in through phone, email, chat, Twitter and Facebook or even your mobile app! You can convert complaints into tickets, organize and assign them between teams, respond in bulk for frequent complaints and get insights into issues affecting their service. Freshdesk is intuitive, priced affordably, and free for three agents so you can get started right away and make your customers happy

Zoho Support

Provide a great customer support experience with Zoho Support. Prioritize, manage and close an ever-increasing volume of requests that reach your organization through a variety of channels. Build and publish a support knowledge base. Analyze and improve the performance of your customer support team. Zoho Support is a flexible, web-based help desk support software that allows you to provide the support experience your customers deserve

NABD

Complaint Management software for efficient complaint handling with a workflow and routing engine. FREE life time plan available

Custom Answers

Powerful flexible and affordable CRM Platform. Have a look at it when looking for a tool suitable to specific business processes

Read More On Top Complaint Management Software Products

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Posted in complaints, morpheus consumer complaints

Why Morpheus human consulting complaints are fake?

Well Mopheus human consulting Pvt Ltd offers franchise in recruitment industries
So there is agreement signed before franchise is given to anyone,
according to agreement , anyone who are not active for more than 10 days or not giving relevant cv’s or those franhcisor’s which are not doing work properly then thiers franhcise will be suspended . But still Morpheus wait for around 10 Months when franchise is inactive , afterwards there account is been suspended. By this Morpheus saves many resources, energy , work of client candidates and other franchise .

You can find more information on Morpheus Human Consulting Consumer Complaints

At Morpheus Human Consulting they respect the decision of the clients in every way. They believe clients’ success reflects our success and hence the reviews given by the clients, whether it is a complaint against Morpheus Consulting or the positive feedback, are taken seriously and every effort is made to resolve the complaint at the earliest.

You can view there review on glassdoor

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SlideShare

Mouthshut

Morpheus is best n recruitment in dubai Organizations competencies lie in their domains and talent management and not inrecruitment.Recruitment Solutions today are offered by businesses dedicated to build the talent pools for organizations. Morpheus Recruitment Solutions is a first of its kind recruitment company in India which has drawn an internal team from the recruitment industry. We are also well complimented with a domain strong team capable of delivering services of highest quality to our clients and offer end-to-end support in identifying the best available resources.

i would like to mention Morpheus as best in recruitment also many of Morpheus human consulting complaints are almost Fake

Because They have explain very well on there site about Fake Complaints

Also there Reviews submitted anonymously or un anonymously on glassdoor

There clients have rated them about 4.3 out of 5 Starts Have a look

So this are some reason why they are fake

have you ever noticed there have been threat to Morpheus about campaigning against them..

But They have many premium cleints in India which People Ignore

Hello everyone,
Morpheus Consulting with almost 13+ years of experience in Recruitment Services had also started its Franchise to grow in every facet of its operations. Morpheus started franchise with certain prerequisite failure of which results in termination or suspension.
Morpheus tries best not to take any such high decisions. And with respect to morpheus human consulting complaints all I can say is I personally have good experience with the Morpheus Team and their support to the franchisees and would also recommend everyone to take Morpheus Franchise.

I had called Morpheus Consulting and they were very professional about recruitment. I find this complaints absolutely baseless. I had received a message from them for a meeting in Hyderabad, after the information they provided me, I had gone through this comments which I feel are clearly done from animosity. I researched more on this, after which I spoke with them on phone. I saw links which show that they have successful franchisee in Mumbai and Delhi. After watching their video testimonials, I came to know that as a Recruitment Franchise we need patient, determination and discipline which some people lack, hence they take a route of complaining. But they don’t see what they lack, I think people should give this a try.

Read More on Quora 

Posted in morpheus consumer complaints

7 Steps For Dealing With Angry Customers

telco-angry-customer

Customers get rude or angry for a variety of reasons—some justified, some not. But since you’re in business to serve your customers, you’ll likely encounter rude or angry individuals at one time or another. How you respond can make the difference between a customer who feels satisfied with the resolution and one who vows never to patronize your business again.

Here are tips for coping with a tense situation and hopefully resolving it to everyone’s satisfaction:

1. Remain calm. When a customer starts yelling or being otherwise rude, there is nothing to be gained by responding in a similar manner. In fact, that will probably escalate hostilities. Maintain control of yourself, even if the customer’s tirade makes you feeling like yelling yourself.

2. Don’t take it personally. Remember, the customer is not angry with you, they are displeased with the performance of your product or the quality of the service you provide. Your personal feelings are beside the point.

3. Use your best listening skills. The first thing an angry customer wants is to vent. To do so, they need someone to listen—and, for better or worse, you are that person. Listening patiently can defuse a situation, as long as the customer feels acknowledged in his or her complaint. Hear them out. When they are done talking, summarize what you’ve heard and ask any questions to further clarify their complaint. Body language can be critically important here. Keep eye contact. Stand or sit up straight. Keep your arms uncrossed.  Show how closely you’re paying attention to their problem.

Read More On Forbes

Posted in morpheus consumer complaints

Sample Consumer Complaint …

SAMPLE COMPLAINT PETITION
For defective good

CASE : Mr. X purchases a mixer grinder from M/s Y & Co. operating in the same town, in December 1998. Even within the warranty period of 1 year the grinder fails. M/s Y & Co. fails to rectify the defect. The manufacturer M/s Z Ltd., was also unable to rectify the mixer grinder. Frustrated, Mr. X finally approaches the District Forum.

COMPLAINT PETITION

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM,

Consumer Dispute Case No. ………/200

A petition under Section -11 of Consumer Protection Act
and In the mater of :

Mr. X

…… ComplainantVs.

1. Proprietor,
M/s Y & Co.

2. Managing Director,
M/s Z Ltd.,

….. Opposite PartiesTo
Hon’ble President and
Members of District Forum

May it please your honours :

This complaint petition is being filed on behalf of Mr. X,

, referred hereafter as Complainant, and is as follows :

1.0 That this complaint Petition is being filed under Sec.
2 (1)(b)(i) of the Consumer Protection Act.

2.1 That the opposite party No. 1 is engaged in the business of selling Consumer durables like refrigerator, TV, Mixer Grinder, etc. to the public for a consideration, apart from other activities. (Description about the O.P.)

2.2 That the Opposite Party No. 2 is the manufacturer of ‘A’ brand mixer grinders and other electrical household gadgets and that the mixer grinders of O.P. No. 2 are sold in retail by O.P. No. 1. (Description about the O.P)

(Narration of the incident)

.1 That on 26th December 1998 (date of purchase), the complainant purchased one ‘A’ brand Mixer Grinder, Sl. No……. (Details about the equipment purchased) manufactured by O.P. No. 2 from the show room of O.P. No. 1, vide Cash memo No…(Cash memo /Cash receipt No.), a photocopy of the said document is furnished at Annexure – I.

3.2 That the mixer grinder abruptly stopped functioning (Nature of problem encountered) on 8th January 1999 (when)
and the matter was immediately reported to O.P. No. 1. As per his advice the defective mixer grinder was handed over in their Service Centre, on 9th January 1999. A photocopy of the Service Centre receipt is furnished at Annexure – II.

3.3 That the mixer grinder was returned back after rectification on 24th January 1999.

3.4 That the mixer grinder was put to use on 25th January 1999. After running hardly for 5 minutes, the mixer grinder once again totally failed.

3.5 That the Complainant immediately reported the matter to O.P. No. 1 and also complained to O.P. No. 2. Copy of the letter is furnished at Annexure – III. (Furnish important relevant documents.)

3.6 That as per the advice of O.P. No. 1 the defective Mixer Grinder was once again handed over to their Service Centre on 30th January 1999. There was inordinate delay in rectifying the defect by O.P. No. 1. In April 1999 O.P. No. 2 advised O.P. No. 1 to replace the Mixer Grinder, Copy of the said letter is furnished at Annexure – IV.

3.7 That the O.P. No. 1 did not bother to honour the directive of O.P. No. 2 and till date the Complainant is suffering due to non-availability of the Mixer Grinder.

4.0 That the O.P.s had supplied defective good and they have to make good the losses suffered by the complainant.

PRAYER

In view of the submissions contained in the preceding paragraphs, the complainant most respectfully prays to the Hon’ble Forum to direct the Opposite Parties to :

(a) refund the cost of the Mixer Grinder, Rs. along with 18 % interest ;
(b) pay a sum of Rs. 10,000/- towards the physical strain and mental agony suffered by the complainant and his family members (compensation) ; and
(c) pay a sum of Rs. 1,000/- towards cost of this petition (Cost) ;

for which act of kindness, the complainant shall, as is duty bound, ever pray.
Signature
(X) (Name)
Complainant

Posted in morpheus consumer complaints

5 Ways To Maintain Work-Place Etiquette

 

workplace etiquiteHead offices are mostly at a certain distance from cubicles. It is essential to maintain certain behaviors during official hours and also when you are within the office environment.

Don’t use regional languages:

You should avoid talking to team members in group meetings in your regional languages as the others (one who doesn’t belong to same region) might feel excluded

Be sure with communication:

In most of the MNC companies employees interact with each other over emails, video conferencing and chats. So make sure you are expressing yourself very well in terms of your ideas to team members

Maintain your work-station:

It is the most common point among all that one should be concerned with. You should always keep your work-station clean and maintain personal hygiene. Always make sure your standards of personal hygiene and cleanliness are up to scratch.

Respect The Work-space
Put in the extra effort to ensure your colleagues don’t have any concerns about your habits. Keep common areas like restrooms and kitchens tidy, keep your voice down while on the phone, and conform to organization-mandated dress codes

Follow seniors
Often, the best way to go about adopting a certain model of behavior is to watch how the seniors do it. Executives higher up the corporate ladder can set an example for their juniors on workplace etiquette.

Posted in complaints, morpheus consumer complaints

Candidate Testimonials

Thanks for prompt responses, looking forward for your kind assistance in exploring job opportunities in line with my experience

Best Regards
Pramod Mishra

Thank you so much to your prompt response to resume, Job hunting can get very discouraging, It’s good to know that someone out there is actually reading my letters. Thanks do much for your time and attention.

Muhmmad Nashit

Thank you so much Mr. Kailash for getting back to me.This is the biggest proof of your professionalism. Appreciate your time and responses.

Sohaib Khan

Posted in complaints, morpheus consumer complaints

Consumer Reviews


Best paid indoor jobs within humane and high tech facilities.
Lots of management tools available but could use some on hands on training to benefit effectively. Now beginning to grow increasingly in paper pushing management staff instead of talented, front line, hands on teamleaders. Union has grown to be the major stumbling block for competitiveness of the organization in the global market.

Thank you Morpheus  for all of your hard work, I can thoroughly recommend the service we have received from you, from the first phone call .

It is fun for the most part. Great co-workers.
It is however very stressful.
Can be long, and confusing.
But very rewarding when it comes to your consumer.

Thanks to all the team at Morpheus. I’m several months into my new job and life in Dubai and couldn’t be happier. I would highly recommend Morpheus Human Consulting  as a recruitment